Support & Help

We're here to help you with any questions or concerns

24/7 Support · Expert Assistance

How Can We Help You?

Our support team is dedicated to providing you with the best possible assistance. Whether you have questions about casino recommendations, account issues, or general inquiries, we're here to help.

General Questions

Have questions about our casino reviews, bonuses, or how our recommendations work? We're happy to explain everything.

Account Support

Need help with your account settings, login issues, or profile management? Our team can assist you quickly.

Technical Issues

Experiencing technical problems with our website? Report bugs, loading issues, or other technical difficulties here.

Get in Touch

Fill out the form below and we'll get back to you within 24 hours. For urgent matters, please use our live chat feature.

Response Time

Within 24 hours

Email Support

support@spinbuddy.org

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Frequently Asked Questions

Find quick answers to common questions about our services and support.

We aim to respond to all inquiries within 24 hours during business days. High-priority issues may receive faster responses. For urgent matters, please use our live chat feature.

While we can provide guidance and recommendations, we cannot directly resolve issues with individual casino operators. We recommend contacting the casino's customer support directly for account-specific problems.

While we're not qualified to provide addiction counseling, we can direct you to professional resources. Please visit our Responsible Gambling page or contact GamCare at 0808 8020 133 for professional support.

We evaluate casinos based on licensing, security, game variety, customer support, payment options, and user reviews. All recommended casinos must hold valid UK Gambling Commission licenses.

Yes, we take data privacy seriously. All communications are encrypted and we comply with UK GDPR regulations. Your personal information is only used to respond to your inquiry and is never shared with third parties.

If you have legitimate concerns about a casino we feature, please contact us with details. We regularly review our recommendations and will investigate any serious issues that are reported.

Need Immediate Help?

If you're experiencing gambling-related problems, professional help is available 24/7

National Gambling Helpline

0808 8020 133

Free, confidential support 24/7

Online Resources

Visit our Responsible Gambling page for additional support options and resources

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